The cost of negative publicity on the web

I’m reading a short article on SMH about how Keddies lawyers over charge a client, and in some cases quite ridiculously so.

I’m left to ponder, what cost now for Keddies lawyers in terms of loss of credibility, loss of new business, other current clients requesting review of their invoice accounts (and the associated administration costs)?

Tough times ahead for these guys I’d say.

Hope they have (or hire soon) a brilliant digital agency with PR links.

~ by stusheridan on July 1, 2008.

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