iPhone & Telstra Repair Service Centre

Recently I had an episode where my iPhone, just 2 months old, decided to stop working.  The screen was blank but the sound was working just fine.

I sent it in to the Telstra Repair Service Centre in NSW.

The process to begin with was quite laborious, with a three page form having to be filled out.

Once that was done (took a whole day due to having to track down bits of information that seemed to be spread all over Telstra….single customer focused CRM needed there maybe??).

I was rather sceptical about the reply speed as I posted the item off.

However, and the point of this blog posting really, is even though they received the phone on the 30th December 2008, I have it here now in my hand on the 6th January 2009.

Personally, I wasn’t expecting it for at least another 7-10 days.

Muchos Gracious to the lads and laddetes at the Telstra Repair Centre in NSW…

~ by stusheridan on January 5, 2009.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: